IT Helpdesk Administrator

Through Emerge Education’s 12-week IT Helpdesk Administrator certificate program, you’ll be qualified to sit for the CompTIA Network+ and CompTIA A+ certification exams.

An IT Helpdesk Administrator is the first point of contact for employees seeking IT assistance. This career training provides you with the skills to manage a ticketing system, handle a high volume of tickets, troubleshoot basic technical issues, and escalate more complex issues to the appropriate IT team.

In order to participate in this program you’ll need a High School Diploma or GED and a web browser with internet connection.

Through this training, you’ll be able to

• install, configure, upgrade, and maintain PC workstations and SOHO networks
• understand the basics of operating systems (OS), network technologies, and design principles
• identify and troubleshoot performance and connectivity issues related to PCs and networks
• manage and troubleshoot a basic network infrastructure, using common ports and networking protocols
• install and manage wired and wireless networks, adhering to standards and using modern testing tools

Affordable financing options are available!

PAYPAL
In addition to a secure Pay in Full alternative, PayPal offers a Pay Monthly option, which conveniently offers 6, 12, and 24-month payment plans to facilitate a path that best works for you. It's easy!

• • No sign-up or late fees.
  • Choose a plan and pay nothing today.
  • Use autopay for your payments

Click the Enroll Now button above to learn more about this PayPal option.

AFFIRM
A financing option designed to allow you to pay at your own pace.

• • Choose to make 4 interest-free payments every 2 weeks or make monthly installments
  • No credit impact
  • No hidden fees - ever
  • Set up in minutes

CLIMB CREDIT
A financing option designed especially for professionals like you who want to enhance their careers by pursuing a certification program.

• • ** REQUIRED ** eligible for tuition reimbursement through your employer
  • No repayment penalty
  • Use autopay and receive a 0.25% interest rate reduction
  • Students are welcome to apply and explore their options with no obligation to accept the loan
  • The 5-minute application gives you results instantly
  • Climb Financing FAQs

Call or Text (717-790-9693) or email your Emerge Education Workforce Specialist to start your application or to learn more about our financing options.