Full course description
Through Emerge Education’s 12-week IT Helpdesk Administrator certificate program, you’ll be qualified to sit for the CompTIA Network+ and CompTIA A+ certification exams.
An IT Helpdesk Administrator is the first point of contact for employees seeking IT assistance. This career training provides you with the skills to manage a ticketing system, handle a high volume of tickets, troubleshoot basic technical issues, and escalate more complex issues to the appropriate IT team.
In order to participate in this program you’ll need a High School Diploma or GED and a web browser with internet connection.
Through this training, you’ll be able to
- install, configure, upgrade, and maintain PC workstations and SOHO networks
- understand the basics of operating systems (OS), network technologies, and design principles
- identify and troubleshoot performance and connectivity issues related to PCs and networks
- manage and troubleshoot a basic network infrastructure, using common ports and networking protocols
- install and manage wired and wireless networks, adhering to standards and using modern testing tools
Affordable financing options are available for your certification program!
PayPal--In addition to a secure Pay in Full alternative, PayPal offers a Pay Monthly option, which conveniently offers 6, 12, and 24-month payment plans to facilitate a path that best works for you.
- No sign-up or late fees.
- Choose a plan and pay nothing today.
- Use autopay for your payments. It’s easy!
Click the Enroll Now button above to learn more about this PayPal option.
NEW! Climb Credit offers a financing option designed especially for professionals like you who want to enhance their careers by pursuing a certification program.
- No repayment penalty
- Use autopay and receive a 0.25% interest rate reduction
- Students are welcome to apply and just explore their options! There is no obligation to accept the loan.
- The 5-minute application gives you results instantly.
Call or email your Emerge Education Workforce Specialist to learn more about financing options through Climb Credit or to start your application:
717.790.9693
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